Important Weiss Technik COVID-19 Information
As we all are aware the coronavirus (COVID-19) has spread to a worldwide pandemic. The governor of Michigan (USA) has also ordered a shutdown for non-essential businesses operations in the state for three weeks beginning Tuesday, March 24 through Tuesday, April 14. Additional government restrictions nationwide are to be expected, which will have impact on our business operations.
- Several of our departments are working remotely and we intend to be able to quote, take orders, answer service calls and run very limited production for essential business only. As a rule, you can reach your usual contact persons by e-mail or phone.
- Please note that our Grand Rapids, MI Facility will handle activities for essential business only April 6 through April 13 in response to the current business situation impacted by COVID-19. Please let us know in advance if we can assist you with any quotations or orders prior to April 6 as we will have limited staff responding during this week. We plan to resume normal business operations on Tuesday, April 14.
- You may still reach our service department directly at 1-800-361-6731.
We kindly ask you to bear with us in patience until the situation has changed for good. In the
meantime, of course, we endeavor to maintain our business operations as far as possible in
accordance with our crisis management in order to be available to deliver as quickly as possible
when the situation improves.
As always, we are committed to serving our customers during this challenging time and will continue to update you with changes. We know this is a difficult time and we are all working together to stop the spread of COVID-19. We are in this situation together and will do whatever we can to support you as much as possible.
Wishing you well. Stay healthy.